Service Administrative Professional

Join Helix Traffic Solutions - Traffic Control for a Safer Tomorrow Helix Traffic Solutions is a national leader in traffic control, work zone safety, and roadway infrastructure services. Through a network of specialized operating companies across the U.Helix delivers reliable, high-impact solutions that protect lives, support construction and events, and keep communities moving safely. About Superior Traffic Control Superior Traffic Control is a proud member of the Helix Traffic Solutions network, serving Tennessee, Alabama, Texas, Louisiana, Mississippi, and Georgia with expert traffic control solutions tailored to the diverse regulatory and operational needs of each state. Committed to enhancing roadway safety across the Southeast and beyond, Superior Traffic Control provides dependable equipment, services, and guidance for construction projects and special events alike. Traffic control equipment and accessories available for subcontract, rental, or purchase An in-house sign fabrication shop producing MUTCD-compliant and specialty signage Expert guidance on proper signage use to ensure full regulatory compliance Traffic control services for construction sites and special events of all sizes End-to-end support for events, including planning, installation, and on-site management With branch locations in Memphis, Nashville, Knoxville, and Chattanooga, Superior Traffic Control offers rapid response and regional coverage throughout Tennessee, Alabama, Northern Georgia, Northern Mississippi, and Eastern Arkansas—ensuring timely, reliable support when and where it’s needed. Why Work with Helix & Superior Traffic Control? We’re a people-first organization with a mission centered on safety, service, and reliability. When you join Superior Traffic Control, you become part of a responsive regional team backed by the strength, stability, and career opportunities of the Helix Traffic Solutions national network. A strong culture of safety, professionalism, and accountability Hands-on work supporting both roadway safety and high-profile events Opportunities for training, advancement, and internal mobility The support of a national organization with strong local presence Administrative Assistant Job Responsibilities Perform a variety of general clerical and administrative duties, including copying, faxing, mail distribution, filing, and document management. Maintain confidentiality when handling employee, payroll, and other sensitive information. Manage and maintain employee timekeeping records to support accurate weekly payroll processing. Serve as an initial point of contact for employees with administrative questions or issues, providing assistance or directing inquiries to the appropriate department. Perform accurate and timely data entry and maintain organized records. Answer and direct incoming phone calls promptly, using good judgment to prioritize and distribute messages appropriately. Manage multiple tasks, projects, and priorities while maintaining accuracy and meeting deadlines. Maintain a professional, positive, and service-oriented attitude when interacting with employees, customers, visitors, and business partners. Provide administrative support to other departments and locations as needed. Education & Experience Requirements Required: High school diploma or equivalent. 2+ years of administrative or office support experience. Proficiency with Microsoft Office applications, including Word, Excel, and Outlook. Familiarity with standard office equipment and administrative procedures. Compensation & Benefits Competitive hourly pay based on experience. Overtime pay for hours worked over 40 hours per week, in accordance with applicable law. Eligibility for health insurance after 60 days. Paid Time Off accrual and holiday pay.