Title: Pharmacy Technician I-III
Reports to: Pharmacy Site Director
Classification: Individual Contributor
Location: Washington D.C., On-site
Job description revision number and date: V2.0; 05.19.2026
Organization Summary
Community Care Cooperative (C3) is a 501(c)(3) non-profit multi-service organization governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We fulfill two primary business functions for the FQHCs we work with. First, we are an FQHC-led accountable care organization (ACO); second, we are a Management Services Organization (MSO) for FQHCs.
As an ACO, we negotiate value-based payor contracts on behalf of our FQHCs, hold and operate those contracts (including fulfilling many compliance, financial management, and population health management functions), and maximize the return to FQHCs of any incentive dollars earned. We are proud to be the market leader in the MassHealth ACO Program. We are the largest Medicaid ACO in Massachusetts, and we operate a variety of business offerings nationwide.
As an MSO, we (along with our subsidiary companies, which are also FQHC-led non-profits) provide several financial, operational, and technological services to groups of FQHCs. These services include Epic EHR licensing and implementation; pharmacy operations consulting as well as the building and direct operation of on-site retail pharmacies; billing and credentialing; employer-sponsored insurance; and others.
We are a fast-growing, dynamic organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.
Job Summary
The Pharmacy Technician is responsible for helping the Pharmacists perform daily tasks to serve customers. Their duties include filling and labeling prescriptions, interacting with customers to answer questions or give them their prescriptions and contacting customers to notify them when their prescription is ready.
Job Responsibilities
- Supports pharmacy services by stocking, preparing, and distributing medications
- Helps health care providers and patients by greeting them professionally, answering questions and requests, and referring inquiries to the pharmacist
- Maintains pharmacy inventory, anticipating needed medications and supplies, placing and expediting orders, verifying receipt, and removing outdated drugs. Ensures separation of 340B drug inventories as applicable
- Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations
- Protects patients and employees by adhering to infection-control policies and protocols
- Prepares medications for pharmacist to dispense by interpreting medication orders and prescriptions, preparing labels, and calculating quantities
Required Skills
- Previous experience in a pharmacy, retail, medical, or customer service setting
- Previous experience as a Pharmacy Technician (1-3 years)
- Experience managing multiple competing priorities; excellent prioritization skills
- Strong analytical and organizational skills including ability to analyze data to identify trends and communicate them through effective reporting methods
- Strong attention to detail
- Excellent oral, written, and verbal communication skills including experience presenting complex information to senior leaders
- Skilled in exercising initiative, judgement, discretion, and decision making to achieve objectives
- Quick learner with customer service mindset
Physical Nature of the Job
- Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move throughout the pharmacy and health center
Desired Other Skills
- Familiarity with 340B program
- Familiarity with adherence packaging and home delivery
- Familiarity with Federally Qualified Health Centers
- Experience with anti-racism activities, and/or lived experience with racism is highly preferred
Qualifications
- High School diploma, GED, or equivalent
- Previous experience in a pharmacy, retail, medical, or customer service setting
- State licensure/registration
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Account (FSA)
- Dependent Care Flexible Spending Account (DCFSA)
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Basic Life Insurance
- Accidental Death & Dismemberment
- Employee Assistance Program (EAP)
- Paid Time Off (PTO)
- Tuition Reimbursement
- 403(b) Retirement Plan
- * In compliance with Infection Control practices, we require all employees to be vaccinated consistent with applicable law. **