Medical Receptionist / Front Desk Administrator

Position: Part-Time Medical Receptionist / Front Desk Administrator Schedule: 2–3 days per week We are looking for a reliable, organized, fast-learning Medical Receptionist / Front Desk Administrator to join our team on a part-time basis. This position is a great fit for someone who genuinely enjoys being busy, can multitask without becoming overwhelmed, and takes pride in staying one step ahead. Our front desk is fast-paced, and we need someone who can think on their feet, learn quickly, pay attention to the details, and keep things moving. What You’ll Be Doing • Greet patients and provide a warm, professional first impression • Answer and manage a high volume of phone calls • Schedule, reschedule, and confirm patient appointments • Check patients in and out • Verify insurance and demographic information • Collect copays and other patient balances • Process referrals, records requests, forms, and other administrative needs • Communicate with patients regarding appointments, paperwork, and office policies • Coordinate with providers, nurses, medical assistants, and other front desk staff • Keep patient information accurate and up to date • Scan, upload, fax, and organize medical documentation • Handle multiple tasks at once while maintaining accuracy • Recognize what needs to be done next without always being told • Follow office procedures and help maintain an organized, efficient front desk • Protect patient privacy and follow HIPAA requirements • Assist with other front office responsibilities as needed What We’re Looking For We are looking for someone who is: • A fast learner who can pick up new systems and processes quickly • A strong multitasker who can juggle phones, patients, messages, scheduling, and administrative tasks • Extremely detail-oriented and understands that small mistakes can create big problems in healthcare • Proactive — you see what needs to be done and do it • Dependable and punctual • Comfortable working in a busy, fast-paced medical office • Professional, friendly, and able to communicate well with patients and coworkers • Able to stay calm and organized when things get hectic • Comfortable learning new software and computer systems • A team player who understands that everyone has to work together to keep the office running smoothly • Willing to ask questions, learn, and take feedback Qualifications • Previous medical receptionist, medical front desk, healthcare administrative, or similar experience preferred • Experience with electronic medical records (EMR) systems preferred • Knowledge of insurance verification and medical office procedures preferred • High school diploma or equivalent required The Right Person for This Position This is not a position where you will only be answering phones and checking patients in. Our front desk team handles a lot, and we need someone who can keep up, stay organized, prioritize tasks, and take ownership of their work. If you are someone who learns quickly, notices the details, can handle multiple things happening at once, and takes pride in doing your job well, we would love to hear from you. If you need to be told what to do every step of the day, this probably isn't the right position for you. We are looking for someone who wants to become a valuable part of our team—not just someone looking for a job.