ARW Home is looking for driven, competitive Sales Representatives who are motivated by uncapped earning potential and thrive in a fast-paced, high-volume sales environment.
If you enjoy talking to people, closing deals, competing against your own goals, and seeing your paycheck grow with your performance, this could be the opportunity for you.
As a Telephone Sales Representative, you will connect with warm leads provided by ARW Home, build rapport, uncover customer needs, present our home warranty solutions, and close sales over the phone - often in a single call.
Please do not apply if you do not have outbound sales experience. MUST HAVE SELLING EXPERIENCE
Compensation - Uncapped Earning Potential
Our Sales Representatives have uncapped commissions, meaning there is no limit to how much you can earn.
- $16/hour base pay
- Uncapped commission
- Aggressive commission structure
- Bonuses and spiffs
- Average annual earnings: $70,000
- Top Sales Representatives earn $100,000+ annually
- Average weekly commissions: $700
- Base pay and commissions paid weekly
- Additional sales incentives and contests
If you're motivated by performance and want a job where your earning potential is directly tied to your results, we want to hear from you.
What You'll Do
- Make high-volume outbound calls to warm leads provided by ARW Home
- Work an approximately 80% outbound / 20% inbound call mix
- Handle approximately 100-250+ dials per day
- Use a dialer system to efficiently manage outbound and inbound calls
- Quickly build rapport and identify customer needs
- Follow proven sales scripts while creating a natural customer conversation
- Educate customers on our home warranty plans and recommend the right coverage
- Overcome objections and confidently ask for the sale
- Close sales on the first call whenever possible
- Consistently meet or exceed daily KPIs and monthly sales goals
- Build strong customer relationships
- Maintain a strong understanding of our products and industry
- Contribute to a positive, competitive, and team-focused culture
- Represent the ARW Home brand professionally
- Demonstrate reliability, accountability, and strong attendance
This Role Is a Great Fit If You...
- Love the challenge of closing a sale
- Are comfortable making 100-250+ calls per day
- Don't get discouraged by rejection
- Know how to overcome objections
- Are motivated by commission and competition
- Can confidently ask for the sale
- Enjoy working toward - and beating - sales goals
- Have a strong sense of urgency
- Thrive in a fast-paced call center environment
- Want an opportunity where your performance can directly increase your income
Requirements
- Minimum 1 year of outbound telephone sales experience required
- Proven track record of meeting or exceeding sales quotas
- Strong phone presence and professional communication skills
- Excellent verbal and written communication skills
- Strong listening, presentation, and closing skills
- Experience with CRM systems such as Salesforce or similar platforms
- Experience with dialer systems preferred
- Experience with Microsoft Teams or similar business communication platforms
- Ability to multitask, prioritize, and manage time effectively
- Must type a minimum of 30 words per minute with 90% accuracy
- Must be comfortable sitting at a desk and working on a computer for extended periods
- Must be able to pass a background check
- Must qualify for a Florida Telemarketing License
Schedule
Must be available to work Monday through Sunday, 8:00 AM-8:00 PM EST.
You will be assigned a 40-hour-per-week shift within our hours of operation.
Candidates must be available to work any shift within our operating hours, including weekends. Schedules are assigned based on business needs.
Computer & Internet Requirements
Computer testing will be completed before your start date to verify that your equipment meets our requirements.
Required Equipment
- Windows PC running Windows 8, 8.1, or 10
- No Macs or Chromebooks
- 2.1 GHz processor or better
- Intel i5-4440 or better
- AMD Ryzen 3 or better
- Minimum 8 GB RAM
- Minimum 120 GB SSD or HDD with at least 20 GB available space
- Minimum of two available USB ports
- Integrated or connectable webcam
- Monitor resolution of at least 1366x768
- Wired keyboard and wired mouse
- Wired USB headset with microphone
- Wired internet connection - Wi-Fi is not supported
- Updated Google Chrome
- Current antivirus/anti-spyware protection installed
- Windows Security is acceptable
Recommended
- Power bar/surge protector
Internet Requirements
- Internet service through a cable or fiber provider
- Dial-up internet is not permitted
- DSL, satellite, and wireless broadband are not permitted
- Minimum download speed: 5 Mbps
- Minimum upload speed: 2 Mbps
Remote Position - Eligible States
This is a remote position. Candidates must reside in one of the states listed below and must be able to provide identification verifying residency.
- Nevada
- Tennessee
- Missouri
- Arizona
- Georgia
- Pennsylvania
- Texas
- Florida
- Oklahoma
- New Mexico
- Utah
About ARW Home
ARW Home is here to help homeowners feel at peace in their homes. We're a family-owned, USA-based company that understands how important it is to keep your home, your family, and the things you depend on protected.
Our goal is to give homeowners the coverage they need to feel confident, rain or shine. When an appliance, home system, or technology stops working, it can quickly become a major headache. That's where ARW Home comes in.
We offer a comprehensive lineup of protection plans, including home appliance and systems warranties, electronics protection, and water and sewer line plans.
Our customers count on us for comprehensive protection, professional accountability, responsive service, and a personal touch.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid training
- Paid Time Off
Ready to Take Your Sales Career to the Next Level?
If you're an experienced outbound sales professional who is hungry to earn, loves to close, and wants uncapped commission potential, apply today.
Bring your sales experience. Bring your competitive spirit. We'll provide the leads, training, and opportunity to earn
Pay: $61,767.91 - $68,634.58 per year
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Application Question(s)
- Do you live in one of the 11 approved states listed in the job description?
Experience
- Sales: 1 year (Preferred)
Work Location: Remote