Job Summary
We are seeking an energetic and motivated Customer Service/Sales Representative to join our dynamic team! Position is commission only and sky is the limit and up to you when it comes to income.
In this role, you will be the friendly face and voice of our company, providing exceptional support to clients while actively driving sales growth. Your enthusiasm, communication skills, and technical proficiency will help create positive experiences for our customers and foster long-term relationships. Products include fashion jewelry and accessories.
Experience on what-not, poshmark, ebay etc.is a plus. Live auction experience is a real plus!
Responsibilities
- Engage with customers via phone, email, and in person to understand their needs and provide tailored solutions
- Handle inbound and outbound calls efficiently, demonstrating excellent phone etiquette and communication skills
- Assist clients with product information, order processing, and resolving issues promptly through effective customer support
- Maintain accurate records of customer interactions, data entry, and client information using Microsoft Office tools
- Support sales initiatives by identifying opportunities for upselling or cross-selling products and services
- Manage cash handling transactions accurately when necessary, ensuring proper documentation
- Collaborate with team members to improve customer service processes and enhance client satisfaction
Requirements
- Proven experience in call center environments or customer support roles is highly preferred
- Strong sales aptitude with the ability to promote products confidently and effectively
- Excellent communication skills in English; bilingual abilities are a plus for serving diverse clients
- Proficiency in Microsoft Office applications (Word, Excel, Outlook) and general computer skills
- Demonstrated organizational skills with attention to detail in data entry and record keeping
- Ability to handle multiple tasks efficiently while maintaining professionalism under pressure
- Experience with customer service problem-solving, client communication, and phone etiquette is essential
- Technical proficiency with CRM systems or other customer management tools is advantageous
Join us as a Customer Service/Sales Representative to make a real impact by delivering outstanding service while achieving sales success! This role is perfect for motivated individuals eager to grow their career in a vibrant environment that values communication, organization, and client satisfaction.
Job Types: Full-time, Part-time, Contract
Pay: $100.00 - $40,000.00 per year
Expected hours: 20.0 - 40.0 per week
Benefits
- Flexible schedule
Work Location: In person