Customer Service Representative - Contract Position
Staffmax is looking for friendly Customer Service Representatives to join our client’s team in Chicago, IL. If you enjoy helping people, communicating clearly, and staying busy in a fast-paced office or call-center setting, this could be a great fit for you.
Job Type: Temp 3 months)
Location: Chicago, IL
Job Duties
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Answer incoming calls, emails, or chat inquiries from customers
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Provide accurate information about products, services, and policies
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Resolve customer issues, concerns, and complaints in a professional manner
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Enter and update customer information in internal systems
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Escalate complex issues to the appropriate department when needed
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Maintain a positive, customer-focused attitude at all times
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Meet quality, productivity, and attendance expectations
Requirements
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Previous customer service or call center experience preferred
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Strong verbal and written communication skills
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Comfortable using computers, phones, and basic office software
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Ability to multitask and work in a fast-paced environment
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Reliable, punctual, and detail-oriented
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Professional attitude with a strong focus on customer satisfaction
This is a great opportunity for individuals who enjoy interacting with people and providing helpful solutions. Staffmax will support you throughout the assignment to ensure a smooth and positive work experience.