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Customer Experience Associate

Platinum Coastal Group

Jacksonville, FL
Full-time
$22 - $26/hour

Job Description

WORK STYLE

On site

INTERACTION

Regular face-to-face communication

This entry-level position delivers friendly onsite service and helps customers navigate products, services, and experiences while creating positive interactions.

Core activities

  • Welcome and engage customers
  • Understand customer needs through conversation
  • Provide helpful information and practical assistance
  • Coordinate solutions with other onsite team members

A strong candidate is personable, dependable, organized, coachable, and comfortable starting conversations. The ideal candidate communicates professionally, enjoys helping people, listens carefully, and works effectively in a fast-moving environment. Related experience is helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing roles may also be valuable.

Skills: customer service,customer,entry-level

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